FAQs2026-02-12T13:26:32+00:00

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General FAQs

Find quick answers on how to get started with ShopOS

Do I need perfect prompts to start?2026-02-12T13:29:32+00:00

No. ShopOS is designed to work with simple instructions. Clear prompts just help you reach better results faster.

Generation FAQs

Find quick answers related to generations with ShopOS

Why do results look closer to my references sometimes?2026-02-12T13:27:34+00:00

The system weighs references based on how strongly they influence the prompt and layout.

Will references be copied exactly?2026-02-12T13:27:47+00:00

Not usually. References guide direction, not exact replication.

What should I do if results are weak?2026-02-12T13:29:09+00:00

Try:
– simplifying your instructions
– regenerating
– refining a direction you like

Why do results look different from each other?2026-02-12T13:29:16+00:00

Each variation explores a different creative direction so you can compare and pick the strongest one.

What should I write in the chat box?2026-02-10T14:58:08+00:00

Describe what you want in plain english. Include context like your product photos, mood, or goal, then refine step by step.

How long does generation take?2026-02-12T13:29:44+00:00

Most generations complete in a few seconds to under a minute. More complex image or video tasks may take longer.

Platform FAQs

Find quick answers related to ShopOS platform

Should I write long text in structured fields?2026-02-12T13:28:04+00:00

No. Short, clear entries usually work best.

What happens if I leave some fields empty?2026-02-12T13:28:15+00:00

You can leave everything optional empty and ShopOS will still generate results, but filling key fields usually improves output quality.

Why do templates give better layout?2026-02-12T13:28:20+00:00

Templates define structure ahead of time, so the system spends less effort guessing composition.

Can I modify templates?2026-02-12T13:28:37+00:00

Yes. You can adjust inputs, layout controls, and references before generating.

Do templates limit creativity?2026-02-12T13:28:47+00:00

No. Templates provide structure, but ShopOS still generates multiple creative directions within that structure.

When should I use a template instead of chat?2026-02-12T13:28:59+00:00

Use templates when you already know the type of output you want and want faster, more structured results.

Is my work saved automatically?2026-02-12T13:29:24+00:00

Yes. All generations and refinements are saved in your Library and can be accessed later.

Why do I get several outputs instead of one?2026-02-12T13:29:53+00:00

ShopOS generates multiple variations so you can compare directions and choose the strongest result before refining.

If you have any trouble or have any questions, feel free to reach out. We’re happy to help, write to us at support@shopos.ai