Help Center
Guides, references, and answers for getting the most out of ShopOS.
Start Here
Onboarding flow, account setup, and the first-time journey. Every new ShopOS user should be able to get through this section start to finish in under 15 minutes.
What is ShopOS?
An overview of ShopOS, its agents, and how the pieces fit together.
Connecting your store and ad accounts
Link your Shopify store and Meta/Google ad accounts so agents can work with real data.
Setting up Brand Memory
The one piece of setup every agent depends on — teach ShopOS your brand voice, visuals, and positioning.
Understanding credits
How credits work, the two credit types, and what uses them.
Spaces and SpaceLab overview
Pre-built AI workflows for your team and a no-code canvas to build your own.
Agent Guides
One hub per agent. Each hub follows the same five-part arc: Get Started, Set Up, Interpret Results, Take Action, Reference.
Creative Director Agent
Generates on-brand creatives from your Brand Memory — go from idea to usable asset in minutes instead of days.
Performance Marketing Agent
Connects to your Meta and Google ad accounts, manages catalog ads, runs automated monitoring, and generates reports with specific actions.
AI Visibility / GEO Agent
Tracks how your brand shows up when people ask AI platforms for recommendations, and tells you specifically what to fix.
Platform Docs
Deep reference documentation for the platform layer that sits underneath every agent: Brand Memory, Spaces/SpaceLab, billing and credits, integrations.